What we cover
- Items that arrive damaged or defective.
- Packages confirmed lost in transit by the carrier.
- Wrong items sent (incorrect product, size, or color).
- Reasonable return requests for unused gear in original condition.
Customer care
We stand behind the gear we ship. If something arrives damaged, gets lost in transit, or just isn't right, we'll make it right.
Last updated · June 2026
Eligibility requests should be submitted within 30 days of delivery (or 30 days from the latest expected delivery date if your package never arrives).
Approved refunds are issued to the original payment method. Most banks post refunds within 5 to 10 business days after we process them on our end. You'll get an email confirmation when the refund is initiated.
Unused, unwashed items in original packaging may be returned within 30 days. Customers are responsible for return shipping unless the return is due to our error (wrong item or damaged on arrival).
If your tracking hasn't updated in 7+ days, or the carrier shows delivered but you don't have the package, please contact us first at asforsociety1@gmail.com before opening a chargeback. We'll work directly with the carrier on your behalf.
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